Case · Hospitality
Renovación hotelera — Guanacaste
Brand property improvement plan (PIP) executed on a property operating at 65% occupancy. The challenge: zero impact on guest experience.
Location
Guanacaste
Area
15,000 m²
Duration
9 months
Delivered
2024
The challenge
Brand property improvement plan (PIP) executed on a property operating at 65% occupancy. The challenge: zero impact on guest experience.
The solution
Tower-by-tower phasing, night works in critical areas, acoustic and dust control, front-line communication with hotel operations.
Results
- 100% brand-standard compliance at external audit.
- No drop in satisfaction score during works.
- 22% rate recovery post-renovation.